Case management software provides a single source of information for legal cases for all documents and client information. Track progress, tasks, and appointments so nothing slips through the cracks while keeping information and data secure.
Learn all about legal management system software including important features and how these systems can benefit you.
What is a Case Management System?
Case management systems are software that tracks and sorts information by case and client. It keeps all your cases, related documents, and clients in one central system, eliminating the need for a tech stack with multiple apps and integrations. These systems help you keep track of:
- Important dates
- Meetings and appointments
- Case progress
So you don’t have to worry about missing deadlines or appointments.
Case management systems operate as secure storage for your confidential client information.
Important Case Management System Software Features
Each case management system will come with its own unique features. The best system will have features that are designed specifically for litigation and legal work.
- Lead tracking:Your system should track all information related to generating leads. This includes website visitors as well as information captured from a form submission. Choose a system with customizable forms to capture the information you need most.
- Case overview:Give yourself the ability to review cases at a glance through dashboards showing a summary including the latest notes and tasks.
- Timelines and records:Keep a record of everything that’s happened during a case including task assignments and completion, correspondence, notes, and documents.
- Document management:Easily find and retrieve relevant documents. Ensure you can create digital binders to collect documents for any situation.
- Collaborator access:Give clients and other stakeholders secure access through customizable user permissions.
- Manage calendars and tasks:Create and assign tasks synced to a shared calendar so everyone is aligned regarding what needs to get done, when, and by whom.
- Billing:Use software with time to simplify billing and invoicing.
- Data and analytics:Use data and analytics tools to get insights into resource usage, case progress, and firm financial performance.
In the world, many systems, such as Casebook, are incredibly flexible so you can design the system that works best for your needs.
Benefits of Case Management Software
Choosing the right case management software system can have a huge impact on how your legal practice works.
- Work more efficiently thanks to better document organization and management and improved communication.
- Delegate and prioritize tasks so the right people are working on the right things at the right time.
- Improve cooperation and communication through document and note sharing.
- Improve your overall client experience through savings and better results simultaneously.
- Improve your firm’s overall performance with better data and reporting.
Finding the case management system software that works best for you will have a huge impact on your firm’s ability to work efficiently while delivering clients an incredibly high level of service. Find the right features for your teams to realize a competitive advantage for your firm.